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What Our Clients Say
“I appreciate the friendly and prompt customer service that FoodTronix provides 24 hours a day. As my unique business has evolved, so has FoodTronix products and services. I can recall numerous of times when I had system issue at 1am during the peak of my business with music and the crowd in the background, I got the help I needed and also received a follow up call the next day. As part of the customer service industry, I truly appreciate their great service.”
- Big Shots Sports Bar & Grill
Simple Concept, Extraordinary Results
The concept of FoodTronix was established in Grapevine, Texas in 2001, when several programming graduates went to a restaurant and stood in line too long. After learning the restaurant had no technology implemented, the graduates formed a consulting task force to determine what could make a restaurant run better. Over the years, data has been gathered from studying the operations of many small restaurants -- with and without technology solutions. Many restaurants with technology implemented were only partially optimized. The lines did not decrease, the wait speed did not increase, and the cook staff efficiency wasn't affected.
From this task force the FoodTronix suite of products was developed. All of which address the major components of the restaurant business. In March of 2002, the technical designs of these products were complete and development began.
Our focus is and will stay with restaurants. Unlike many IT companies who will serve whatever business presents itself, FoodTronix will focus on restaurants, namely small locally owned restaurants. Focusing on their individual needs, meeting their operational requirements, optimizing as technology advances, and maintaining an affordable suite of products.
To glorify God in our daily efforts as FoodTronix offers independent and family operated restaurants with affordable ways to streamline their operation. FoodTronix will lead restaurants into symbiotic operations with meaningful POS technology at affordable prices. FoodTronix will help generate confidence for restaurant owners to understand the value technology has to offer, and will continue to develop solutions that will improve restaurant operations.
Where to Start in Your POS Purchase
Frequently Asked Questions
How much does it cost?
Depending what your needs are, the point of sale system can start as low as $40 or be in excess of $10,000. We recommend you familiarize yourself with the POS buyer's guide, then contact our restaurant consultant who can give exact figures.
How long have you been in business?
Incepted and based in Grapevine, TX, FoodTronix has been operating since 2002.
What happens if I need support?
Day or night, weekends or holidays, we are open 24x7 with live tech support agents based in Grapevine, TX to handle your support concerns. Fun fact: 99% of our calls are easily resolved remotely saving time for everybody!
How long does it take to have a system up and running in my restaurant?
This depends on how customized your system needs are. For a simple system used by most stores, the delivery timeline including the menu programming and shipping averages 2 - 4 weeks.
What are the hardware warranties?
The warranties vary based on manufacturer. Most all touchcomputers, desktop computers, touchscreen monitors, receipt and kitchen printers carry a 3-year parts and labor warranty. Our cash drawers carry a 2-year parts and labor warranty. Our caller ID interceptors, customer displays, food scales, barcode scanners, fingerprint readers, battery backups, network routers, and network switches carry a 1-year parts and labor warranty. These are manufacturer backed warranties, our maintenance program covers us being your primary point of contact regarding these issues.
What is the difference between your full service option and quick serve?
Our ordering screens are optimized for the store environment. This is necessary as cashiers need functions waiters do not, and vice versa. This does make our system leaps and bounds more productive within those 2 respective environments.