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What Our Clients Say
Napoli’s Restaurant uses a mix of PC-based on the confectionary side and POS-X all-in-ones on the restaurant side.
“FoodTronix provided us with a great product. By having an integrated POS system, it has not only saved us time but has also saved us money. Being able to track orders and know what comes in on a daily basis has really helped cut costs of food and increased accountability for my staff. The service that we have received from FoodTronix has also been excellent. They are always available whenever we have a question 24 hours a day.”
Customer since 1-13-2009
I purchased a well known POS system and all I had was problems with it. After only 18 months, I switched to Foodtronix and have been pleased ever since. The POS works fine and the support is always available and helpful. The inventory part of it is really a good tool for us. I would recommend your product to anyone.
Customer since 1-25-2011
I have been in the food service industry for over thirty years. Since I started using Foodtronix’s POS, I have found that tracking things has become much easier. If I’m not sure what is selling and what is not, all I have to do is pull a report. When I want to know how our sales are, all I have to do is pull a report… I have a world of information right at my fingertips! I don’t have to deal with sloppy penmanship and there are much fewer mistakes.
Technical support is really important and Foodtronix is always there, 24/7, 365 days a year. It doesn’t get any better than that! Plus, their support package is so much more affordable than others that I looked into.
I would have to say my favorite thing about using Foodtronix is their commitment to their customers. If somebody is unsure on how to fix an issue, they go to a fellow employee and ask them. I am so impressed with their teamwork! I would highly recommend using Foodtronix to anyone in the restaurant or food service industry, as they are a company who genuinely cares about their customers’ success.”
Customer since 5-23-2011
Frequently Asked Questions
How much does it cost?
Depending what your needs are, the point of sale system can start as low as $40 or be in excess of $10,000. We recommend you familiarize yourself with the POS buyer's guide, then contact our restaurant consultant who can give exact figures.
How long have you been in business?
Incepted and based in Grapevine, TX, FoodTronix has been operating since 2002.
What happens if I need support?
Day or night, weekends or holidays, we are open 24x7 with live tech support agents based in Grapevine, TX to handle your support concerns. Fun fact: 99% of our calls are easily resolved remotely, saving time for everybody.
How long does it take to have a system up and running in my restaurant?
This depends on how customized your system needs are. For a simple system used by most stores, the delivery timeline including the menu programming and shipping averages 2 - 4 weeks.
What are the hardware warranties?
The warranties vary based on manufacturer. Most all touch computers, desktop computers, touchscreen monitors, receipt and kitchen printers carry a 3-year parts and labor warranty. Our cash drawers carry a 2-year parts and labor warranty. Our caller ID interceptors, customer displays, food scales, barcode scanners, fingerprint readers, battery backups, network routers, and network switches carry a 1-year parts and labor warranty. These are manufacturer backed warranties. Our maintenance program covers us being your primary point of contact regarding these issues.
What is the difference between your full service option and quick serve?
Our ordering screens are optimized for the store environment. This is necessary as cashiers need functions that waiters do not, and vice versa. This does make our system leaps and bounds more productive in those two respective environments.